Solution Point (SP) recognizes the importance and benefits of communicating through social media – a powerful vehicle through which we may disseminate relevant news, listen to important voices and perceptions that come from this community and connect with other audiences online.
What are social media channels?
Any online space that allows you to share information, pictures, videos, news, ideas etc.- Wisepoint.org, Facebook, Twitter, LinkedIn, YouTube, Google, Realestatetimes.in, Flickr, Reddit are a few examples for us.
Definition of Individuals: Individuals will and may include Solution Point employees, clients, partners, executives and individual participants that choose to converse on our social media channels, blogs, groups etc.
Solution Point Social Media Guidelines
Solution Point encourages its employees, customers and individuals to engage, comment, and participate with the company through the social media channels where SP is present. SP believes that social media interactions can help build stronger and successful relationships.The company has hereby set main points in form of official guidelines for participating on SP’s social media channels.
Live the Values: Respect your audience. Do not use ethnic slurs, discriminatory remarks, personal insults, obscenity, or engage in any similar conduct and show consideration for others’ privacy. Individuals are prohibited from using derogatory, abusive languages, words while mentioning about SP as a company, its products and services or its employees.
Be Authentic: Be aware of your association with SP on online social network platforms. If you identify yourself as a SP employee, ensure your profile and related content is consistent with how you wish to present yourself to colleagues, subscribers and partners as in the “real” world. Be Responsible: SP employees are personally responsible for the content they publish online, whether in a blog, groups, social media pages or any other form of user-generated media. Remember that anything you publish will remain online for a long time. Think before posting something you might regret later.
Be Transparent: Always remember there is a huge difference in speaking “about” the company and “on behalf of” the company. Identify yourself by your name and, when relevant, your role at SP, when you discuss SP-related matters such as SP products or services. If you publish content online about SP ensure that you add a disclaimer that the views posted are your own and not representative of SP.
Never Misuse: Respect company name, logos, trademarks and financial disclosure laws. Use SP logos or trademarks only if you have the authority to do so. For example:Individuals cannot use SP as their screen name or other on other social media ID and are prohibited from creating any pages, profiles, communities, groups etc on behalf of SP on any social media platforms and portals including but not limited to Facebook / LinkedIn / Twitter / Youtube / Slideshare / Blogs etc.
Always protect Confidential Information: Be careful not to reveal sensitive or confidential information about SP business plans, performance, systems, subscribers, clients, employees,partners and suppliers. Do not cite or reference subscribers, customers, partners, suppliers on business-related matters without their approval.
We are watching: All content posted by individuals on SP authorized social media pages will be reviewed and offensive, unacceptable, repetitive, advertorial or not related to the subjects will be removed without any prior intimation to the individuals. Add Value: Provide worthwhile information and perspective. SP’s brand is best represented by its employees and what you publish may reflect on SP’s brand.